You can either buy a flight simulator experience directly through our website with a date and time (except for “Try The Lot” which is 3 flight simulators and needs to be coordinated, and the Helicopter flight simulator), or you can buy a voucher for a flight simulator and book later to arrange the date and time. Refer to Terms and Conditions for full information about your flight simulator session.
If you purchased the flight simulator voucher through our website the easiest way is to use the link on the website below the listing you purchased.
Note: If the listing has “CONTACT TO REDEEM”, click on the link, fill out the details in the form and SUBMIT to us. This applies to, “Try The Lot”, “Helicopter”, “F/A-18 flight Simulator and Tecnam aircraft”, and F/A-18 Flight Simulator and Decathlon” and you will need to contact us to arrange a time as we need to coordinate availability of multiple simulators and/or aircraft. We will review the redemption message and either confirm your booking or contact you with alternative dates/times.
If you purchased a gift voucher through one of our authorised sellers/agents you generally must redeem your voucher or book a flight through their website.
To redeem the full motion helicopter flight simulator experience you will need to contact us to arrange a time which has limited availability and may be conducted early mornings, evenings, or nights.
No, a flight simulator session or a flight simulator voucher or Gift Card is only valid for the person named on the voucher, booking or gift card.
Generally flight simulator experiences are suitable for ages 12 to 112. However, the fighter jets have steps and a cockpit to climb in and out of, and some fitness and flexibility is required to be able to do this unassisted. h
We do make exceptions for 9 to 12yo, but these must be discussed with us, and details are in the terms and conditions. For children under 12 we suggest a 30 minute basic flight without too much complexity so they don’t lose concentration or get bored. Refer to our terms and conditions or contact us to discuss.
The F/A-18 Super Hornet fighter jet and real Decathlon aerobatic aircraft flight package has a minimum age of 15 years.
The full motion helicopter experience has a minimum age of 18.
All participants under 18yo must be accompanied by a parent, guardian, or a responsible person aged 18 or above. For more information refer to the Terms and Conditions.
There are no disabled facilities and participants must be able to climb steps and in and out of cockpits.
Yes, we give you a short briefing and you will be flying the simulator almost immediately and guided by an instructor during the flight.
You do need to listen and follow instructions to get the best out of your simulator flight. You need to be gentle with the controls and inputs and treat the simulator and instructor with respect.
The instructor may terminate the flight at any time if there is a risk of injury or damage to the equipment. There are no refunds. Refer to Terms and Conditions.
Yes, the flight simulators are generally full size cockpits with all the panels and switching the real aircraft has.
The training helicopter is a concept under development and is open with seat and helicopter controls, and synthetic flight instruments. We are offering it at a reduced price at the moment while it is being upgraded with more functionality. It is great fun and definitely challenging to fly just like the real thing.
Generally yes, people can watch your simulator flight experience, however, the number is limited to 2 for most simulators, due to size.
The flight itself is only for the person named on the voucher. Observers may have to stand. There are no disabled facilities.
The full motion helicopter flight simulator only has space for one other observer as all persons must be seated with seat belts fastened for the entire flight.
For flights in real aircraft only the person named on the voucher can fly with the instructor. Other persons can watch the take off and landing from the ground.
No. We cannot accept walk-ins or visitors without prior arrangements as we operate in flight simulation facilities in some locations.
All sessions must be pre-booked through the websites. We may be able to accept a short notice booking subject to availability of the simulators and instructors. All simulator sessions are pre-paid and funds must be cleared before a simulator session can be conducted. Contact us for short notice bookings, or check the website for availability.
Generally yes, subject to availability, we will try to video all simulator flights in case a participant wants to purchase a video afterwards. If you decide you want to purchase a video please let us know before your flight so we can be sure to capture it for you.
Video may not be available in the full motion helicopter simulator. Please check before the session if you are considering purchasing a video of the full motion helicopter simulator flight.
We offer introductory flights in the light aircraft flight simulator which are similar to what can be done in an aircraft (except you can book a time when it suits you in the evening or night as well with us). That flight does not count towards your licence but will give you an idea as to whether you want to continue and get a pilot licence.
Our partner businessess offer additional training for professional training, as well as corporate events and training.
Contact us with your requirements or contact our partners direct through their websites:
Air Combat Centre
Airline Training Solutions
Flight Simulation Centres
No, we do not store credit card details which is why you need to enter them every time a purchase is made.
Yes, there are a number of options through our partners.
Our partners also conduct professional airline level training in flight simulators as well as other aviation services.
Contact us with your requirements or contact our partners direct through their websites:
Air Combat Centre
Airline Training Solutions
Flight Simulation Centres
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Ph: 0452 090 737
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